Effective Date: August 3, 2023

This Privacy Policy describes how https://upwardrealtor.com/ (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) on our website, https://upwardrealtor.com/. We value your privacy and are committed to safeguarding your personal information in accordance with the laws and regulations of Dubai and the United Arab Emirates (UAE). By using our Website, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect:

We may collect various types of personal information from you when you visit or interact with our Website, including but not limited to:

• Contact information: Your name, email address, postal address, and phone number.
• User account information: If you create an account, we may collect login credentials and other account-related details.
• Property details: Information related to the properties you are interested in, such as property type, location, price range, and preferences.
• Communication data: Any information you provide when contacting us, subscribing to our newsletters, or participating in surveys.
• Device and usage information: Information about your device, IP address, browser type, and pages visited on our Website.

2. How We Use Your Information:

We use your personal information for the following purposes:

• Providing our real estate services: To facilitate property searches, manage inquiries, and assist with real estate transactions.
• Communication: To respond to your inquiries, provide updates, and send marketing materials (where permitted by law) related to our services.
• Personalization: To personalize your experience on our Website based on your preferences and interests.
• Analytical purposes: To improve our Website’s functionality, user interface, and overall user experience.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information:

We may share your personal information with third parties in the following situations:

• Real estate agents and developers: To facilitate property transactions and inquiries.
• Service providers: To perform services on our behalf, such as website hosting, data analysis, and marketing.
• Legal requirements: To comply with legal obligations or respond to lawful requests from public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Cookies and Similar Technologies:

We may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

5. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

7. Your Rights and Choices:

You have certain rights regarding your personal information, including the right to access, update, and delete your data. You may also opt-out of receiving marketing communications from us. To exercise your rights, please contact us using the information provided below.

8. Children’s Privacy:

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our Website, and the revised version will be effective as of the stated “Effective Date.”

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at our details mentioned on our website. 

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.